FAQ

FAQ

GENERAL

What is this website?
We are Oxigen Lux, a tech brand focused on smart wearable devices. You can learn more on our About Us page.

PRODUCTS

How do I know the quality is good?
Each product page includes verified reviews from real customers. We encourage you to read them and leave your own!

SHIPPING

Do you ship worldwide?
Yes — we ship internationally to most countries.

How much does shipping cost?
See full details on our Shipping Info page.

How long does order processing take?
Most orders are processed in 1–2 business days. Delivery time depends on your location — more on our Shipping Info page.

Where is my package?
After your order is shipped, you’ll receive an email with your tracking number and real-time updates.

I bought 2 items. Will they arrive together?
Sometimes, items are shipped separately from different warehouses. Don’t worry — the rest of your order will arrive soon after.